Trading System Support Engineer

Key Responsibilities:

• System Management and Development:

  • Manage and develop Trading Systems and services to support the strategic and operational business requirements of the organization and its customers.
  • Ensure the security and optimum performance of the Trading Systems.
  • Analyze, design, and develop IT applications for scalable business solutions in stock exchange trading systems.
  • Develop and/or enhance procedures for business solutions related to stock exchange trading systems.
  • Manage the Application lifecycle, including both waterfall and agile development methodologies.
  • Gather requirements, analyze customization needs, and develop reports according to user requirements.
  • Demonstrate strong development, reporting, and analytic capabilities within the financial services environment.
  • Develop specifications for networking and latency measurement in a trading system environment and assist in designing and implementing solutions.
  • Develop specifications for securing a trading system environment and ensure the developed systems meet security requirements.
  • Work on Integration involving complex tasks and disparate systems.
  • Enhance existing software/application by analyzing and identifying areas for improvement.
  • Write and execute User Acceptance Testing (UAT) cases and ensure applications meet user requirements and are bug-free.
  • Manage databases (Postgres, Oracle, MSSQL, MySQL), including performance, integrity, security, and fine-tuning.

• Operational:

  • Experience in managing operating systems (Windows server, Linux) including installation, issue resolution, upgrades, and performance tuning.
  • Handle day-to-day operational procedures of business applications, including trading systems.
  • Recommend standard operating procedures for optimizing application performance.
  • Prepare and maintain standard operating procedures for the use, operation, and maintenance of applications.
  • Provide day-to-day support for business applications, including trading systems, and liaise with brokers and business owners.
  • Track issues/changes/problems related to trading systems and provide resolution using ticketing systems.
  • Write SQL queries for troubleshooting issues and provide status and issue reports to IT Managers/System Owners/Related third parties.
  • Train and assist end users in optimal system use.
  • Provide input into improving system reliability, availability, and performance.
  • Upgrade existing applications to the latest versions, including patching and full UAT process.
  • Manage scope and customer expectations on individual assignments and follow through on all assignments.
  • Support user management, including creation, profile maintenance, and authorization.
  • Administer and maintain applications to meet performance standards and minimize outages.
  • Monitor and review logs and errors proactively and resolve them.
  • Integrate with third-party software.
  • Take on extra challenges and perform additional duties as required.
  • Actively contribute to the team to complete tasks, meet goals/objectives, and ensure cost optimization.
  • Follow company policies, procedures, SDLC practices, and IT standards.

Qualifications, Experience, & Skills:

• Eligibility Criteria:

  • Bachelor's degree in Computer Science or a related field.

• Minimum Experience:

  • 5-8+ years in programming and supporting trading systems in stock exchange or core banking systems within capital markets and/or the banking industry.
  • Proven track record of implementing and supporting large-scale projects.
  • Strong knowledge of financial industry protocols, especially FIX.

• Skills:

  • Strong problem-solving and analytical skills.
  • In-depth knowledge and experience with SDLC methodologies.
  • Experience working in complex, high-pressure environments.
  • Excellent verbal and written communication skills.
  • Attention to detail and ability to multitask.
  • Ability to generate ideas with team members and offer insightful solutions.

• Technical Skills Requirement:

  • Languages: C, C++, Java, C#, Linux shell scripting, Python, JavaScript.
  • Platform: Windows, UNIX/Linux.
  • Databases: Oracle, MySQL, MSSQL, Postgres.
  • Source Control: GIT, MS Team Foundation.
  • Certifications: ITIL Foundation, PMP, Linux Foundation Certified Engineer, Linux Networking and Administration.
  • Protocols: FIX, FAST, ITCH, and OUCH (Advantage).