Sales and Marketing Manager

Job Title- Sales Support Executive

Reports To- Sales and Marketing Manager

Job Purpose

As a Sales Support Executive, you will play a crucial role in supporting the sales team and ensuring the smooth functioning of sales operations. Your primary responsibility will be to assist sales representatives, managers, and the overall sales department in achieving their targets and objectives. You will be the backbone of the sales team, providing administrative and operational assistance to enhance their efficiency and effectiveness.

Roles and Responsibilities

Sales Administration:

• Assist in managing the sales pipeline, including data entry, updating customer information, and tracking sales activities.
• Handle documentation related to sales orders, contracts, and proposals.
• Coordinate with internal departments (e.g., marketing, finance, logistics) to ensure seamless order processing and delivery.

Technical Support:

• Utilize software applications and tools commonly used in civil engineering, such as computer-aided design (CAD) software, project management software, or spreadsheet applications.

Communication and Collaboration:

• Liaise with project managers, engineers, and other Sales Department members to gather and verify data.
• Collaborate with team members to resolve any sales-data-related issues or discrepancies.
• Provide assistance and respond to inquiries regarding ongoing projects.

Data Entry:

• Accurately input and update various types of data into computer systems or databases related to ongoing and new projects.
• This may include project specifications, measurements, survey data, material quantities, cost estimates, progress reports, and other relevant information.

Documentation Management:

• Organize and maintain physical and digital files of project documentation, including drawings, contracts, quotations, enquiry data, and daily reports.
• Ensure that documents are properly labeled, filed, and easily accessible for reference or retrieval.

Data Analysis and Reporting:

• Extract relevant information from the collected data and generate reports or summaries as required.
• Analyze data trends, identify patterns, and prepare reports for project managers or engineering teams to aid in decision-making processes.

Product Knowledge:

• Acquire a deep understanding of aluminum doors and windows, including their features, benefits, and applications.
• Provide accurate and comprehensive product information to the sales team as and when required.

Continuous Improvement:

• Identify opportunities to streamline data entry processes, enhance efficiency, and improve data management systems.
• Make recommendations for process improvements or adopt new tools or technologies to optimize data entry and retrieval.