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Regional Service Manager
Regional Service Manager
22
Vandalur
Job Views:
Created Date: 2025-07-11
Salary: upto 10
Industry: 28
Openings: 1
Primary Responsibilities :
Regional Service Manager:
Join our team As a Service Manager, you will lead and oversee our service department to ensure exceptional customer
support and timely execution of service operations. Your role involves managing a team of service Er, maintain
customer relationships. Electrical, and maintaining customer relationships.
Experience Requirements:
Responsibilities:
1. Taking Care of Service Operations in the allocated Region and Pre-installation for Sustaining Customer Satisfaction and
Further Customer Delight
2. Scheduling, Monitoring, and Adhering of Field Team tasks, updating the same in time to Senior Management.
3. Building Team Organizing the team and Optimizing the resources for the Maximum Results
4. Driving the Team for Multiskilling by Identifying an individual’s Skill Matrix and Coordinating with the Technical Training
Team.
5. Driving the Team to adhere to the MOT Process, well-equipped with all Tools and Manuals for the Machines
6. Connecting with all the Customers, making ease of their communication with the Organisation, To Ensure the Highest Net
Promoter Score in the Region.
To Achieve Service Revenue Targets with More Customer Engagements by AMC and Spare Parts Sales in the Region
Desired Skills
1. Managerial Skills- Communication, Team Building, Team Motivation towards Results, Job delegation, Decision Making,
Conflict Management, Evaluation & Assessment.
2. Basic troubleshooting and problem-solving abilities in Machines
Basic Knowledge of reading and detailed technical drawings and schematics