Sales Manager

Responsibilities:

• Overall Sales Management:

  • Oversee sales operations for India (Mumbai and Surat teams) and the Middle East.
  • Achieve sales goals and results set for the team.

• Daily Operations and Strategy Implementation:

  • Serve as the day-to-day contact for the team, ensuring effective communication, approvals, and strategy implementation.
  • Manage and ensure deliverables and deadlines are met.

• Sales Team Monitoring and Support:

  • Closely monitor and listen to salespeople’s calls.
  • Lead the planning and execution of strategies to increase sales and company growth.
  • Set targets and performance plans in collaboration with management.

• Performance Review and Coaching:

  • Conduct weekly meetings and one-on-one sessions to review performance, progress, and goals.
  • Deliver quarterly performance reviews for each salesperson.
  • Provide coaching and prospecting help sessions to improve sales performance.

• Team Management:

  • Counsel, support, discipline, and, if necessary, terminate underperforming sales representatives.
  • Develop and ensure adherence to a scalable inbound and outbound sales process.
  • Ensure proper use of Salesforce and CRM by the sales team.

• Recruitment and Training:

  • Recruit and onboard new salespeople.

• Market Analysis and Strategy Development:

  • Monitor competition and industry trends.
  • Develop sales strategies to acquire new customers or clients.
  • Track and share sales team metrics with company management.

• Client Relations:

  • Oversee the formation of business partnerships and contract negotiations.
  • Maintain a deep understanding of customer needs and resolve escalated issues or complaints.
  • Manage sales aspects for tradeshows, seminars, and various marketing efforts.
  • Work closely with marketing teams, sharing insights and improvements.

• Team Building:

  • Foster a positive team environment and encourage sharing of best practices.