Back Office Executive

Key Responsibilities:

• Analyze and interpret field investigation reports.

• Prepare detailed, accurate, and clear narrative reports on insurance claims.

• Validate the authenticity and completeness of information received.

• Coordinate with field investigators to collect additional data when required.

• Maintain and update claim-related records in the internal system.

• Ensure compliance with internal policies and regulatory standards.

• Assist with legal documentation related to claims, if necessary.

• Support the broader claims management team in operational tasks.

Qualifications:

• Bachelor’s degree in Business Administration, Insurance, or a related field.

• At least 2 years of experience in a back-office role within the insurance sector, preferably in General Insurance (excluding Health and Motor).

• Strong analytical thinking and problem-solving skills.

• Excellent written and verbal communication abilities.

• Proficiency in MS Office (Word, Excel, PowerPoint).

• Detail-oriented and capable of working independently.

• Understanding of general insurance claims processes and compliance requirements.

Preferred Skills:

• Experience with PA, GPA, and WC claims handling.

• Familiarity with insurance investigation protocols.

• Ability to multitask and manage time effectively to meet deadlines.

Benefits:

• Competitive salary with performance-linked incentives.

• Health insurance and additional employee benefits.

• Opportunities for career advancement and skill development.

• Collaborative and supportive work culture.