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Holidays Consultant
Holidays Consultant
22
Bengaluru
Job Views:
Created Date: 2025-07-11
Experience: 3 - year
Salary: upto 10
Industry: 899
Openings: 1
Primary Responsibilities :
Job Title: Leisure Holidays Consultant
About the Role:
The role of a Leisure Holidays Consultant is to design and deliver unforgettable travel experiences tailored to individual client needs. You will act as a trusted advisor, guiding clients through every stage of their travel journey—from planning and booking to post-travel feedback. This position requires strong communication skills, a passion for travel, attention to detail, and the ability to work independently and collaboratively in a dynamic environment.
Experience Requirements:
Key Responsibilities:
Client Consultation:
Conduct personalized consultations to understand clients’ travel goals, preferences, budgets, and special requirements. Communicate effectively to capture and interpret their vision.Customized Itinerary Planning:
Research and create bespoke travel itineraries, incorporating flights, accommodations, tours, transfers, and experiences aligned with client expectations.Booking Management:
Handle all aspects of the booking process, including making reservations, negotiating with suppliers, confirming availability, and ensuring accurate documentation.Client Support:
Deliver outstanding customer service throughout the travel journey — addressing pre-trip queries, providing support during travel, and following up afterward for feedback and satisfaction.Industry Knowledge:
Stay current on travel industry trends, health and safety regulations, visa requirements, destination updates, and supplier offerings to provide clients with informed recommendations.Relationship Building:
Establish and maintain strong relationships with clients and suppliers to encourage loyalty, repeat bookings, and access to exclusive deals.Feedback and Innovation:
Collect and evaluate client feedback to identify areas for improvement and contribute ideas for new travel packages and enhanced service offerings.
Qualifications:
Bachelor’s degree in Hospitality, Travel & Tourism Management, Business Administration, or a related field (preferred).
Relevant travel industry certifications are an advantage.
Proficiency in travel booking tools and CRM software.
Knowledge of global travel destinations and cultural awareness.
Ideal Candidate Profile:
Genuine passion for travel and commitment to delivering exceptional experiences.
Excellent interpersonal and communication skills.
Strong research, organizational, and time management abilities.
Problem-solving mindset with the ability to manage unexpected travel issues.
Ability to work both independently and as part of a team in a fast-paced setting.
Proficiency in online travel systems, supplier portals, and Microsoft Office.
Customer-centric, resourceful, and dedicated to continuous improvement.