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Service Engineer
Service Engineer
22
Mumbai
Job Views:
Created Date: 2025-07-11
Experience: 1 - year
Salary: upto 10
Industry: 36
Openings: 1
Primary Responsibilities :
Service EngineerJob Title: Service Engineer
Salary Range: 5-8LPA
About Company:
Company is a leading provider of innovative packaging solutions, committed to
delivering high•quality products and exceptional customer service. With a global presence and a
reputation for excellence, we specialize in creating customized packaging solutions that meet
the unique needs of our diverse clientele.
Job Description:
We are searching for a detail•oriented, deadline•driven Service Engineer to join our dynamic
team at compnay. The Service Engineer will be responsible for repairing faults,
servicing equipment, performing preventative maintenance, and updating user manuals.
Providing friendly and efficient service at all times is essential to this role.
Experience Requirements:
Key Responsibilities:
• Utilize various strategies and tools to provide effective solutions to customers' concerns.
• Communicate with clients, the parent company in Europe, engineers, and other technicians to
ensure the effective delivery of services.
• Promptly follow up on service requests and provide solutions for mechanical, electrical, and
electronics issues.
• Monitor equipment and machinery performance, and develop preventative maintenance
measures.
• Conduct quality assurance and safety checks on all equipment.
• Deliver demonstrations to educate customers on safe and effective equipment use.
• Provide recommendations about new features and product improvements.
• Monitor inventory and reorder materials as needed.
• Write reports and present findings to Managers and Supervisors regularly.
Requirements:
• Diploma or Associate's degree in Engineering or a related field.
• Ability to identify and resolve mechanical, electrical, and electronics issues independently or
with backup support for major issues.
• Relevant certificate or license is advantageous.
• Willingness to travel.
• Excellent active listening and customer service skills.
• Ability to manage multiple requests without being overwhelmed.
• Professionalism under pressure.
• Strong work ethic and a growth mindset.
Skills:
• Mechanical Engineering
• Electrical Engineering
• Electronics Troubleshooting
• Preventative Maintenance
• Customer Service
• Quality Assurance
• Safety Checks
• Inventory Management
• Report Writing
• Communication Skills
• Active Listening
• Problem-Solving