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Tele Sales
Tele Sales
22
Ahmedabad
Job Views: 272
Created Date: 2025-07-11
Experience: 1 - year
Salary: upto 10
Industry: 38
Openings: 1
Primary Responsibilities :
Requirements:
● Proven experience as a Team Leader or similar role in telesales and customer support.
● Strong leadership, communication, and interpersonal skills.
● Demonstrated ability to achieve sales targets and manage a high-performing team.
● Analytical mindset with the ability to interpret performance data and make informed decisions.
● Familiarity with CRM systems and telesales software.
● Bachelor’s degree in Business, Marketing, or a related field.
Experience Requirements:
Suggestions for Tasks and Responsibilities:
1. Regular Training Sessions: Schedule regular training sessions to keep the team updated on new products, sales techniques, and customer service best practices.
2. Performance Monitoring: Implement a performance monitoring system to track individual and team progress towards targets.
3. Feedback Mechanism: Create a feedback mechanism where team members can provide suggestions for improvements and voice any concerns.
4. Motivational Activities: Organize motivational activities such as team-building exercises, recognition programs, and incentives for high performers with HR.
5. Customer Feedback Analysis: Regularly analyze customer feedback to identify areas of improvement in the telesales and chat processes.
6. Process Automation: Identify repetitive tasks that can be automated to improve efficiency and reduce manual workload.
7. Collaborative Planning: Work closely with the sales and marketing teams to ensure alignment of goals and strategies.
8. Quality Assurance: Implement quality assurance processes to ensure that all customer interactions meet the company’s standards.