Ricoh Technicians - Multi-Function Print Services (MFPS)

Ricoh Technicians - Multi-Function Print Services (MFPS)
22
Kuwait City
Job Views:
Created Date: 2025-07-11
Experience: 10 - year
Salary: upto 10
Industry: 21
Openings: 1
Primary Responsibilities :
Job Description: Ricoh Technicians - Multi-Function Print Services (MFPS)
Position Summary:
We are seeking experienced Ricoh Technicians with a minimum of 10 years of experience in providing service, installations, and technical support for Multi-Function Print Services (MFPS). The candidate will be responsible for ensuring customer satisfaction by delivering high-quality service and support in their assigned territory.
Experience Requirements:
Key Responsibilities:
- Provide service, installations, and technical support for all clients in the assigned territory.
- Ensure customer satisfaction within the assigned region.
- Perform routine maintenance on copiers and diagnose issues.
- Repair copiers and other office equipment promptly and efficiently.
- Order and replace necessary parts to ensure functionality.
- Train clients on the effective use of copiers and related equipment.
- Maintain accurate records of all service calls and work performed.
- Complete ongoing or pending tasks before the end of the shift if initiated within working hours.
Qualifications:
- Minimum of 10 years of hands-on experience with Ricoh Multi-Function Print Services (MFPS).
- Strong technical expertise in diagnosing and repairing Ricoh copier systems.
- Excellent customer service and communication skills.
- Proficiency in maintaining service logs and managing parts inventory.
Salary and Benefits:
- Salary Range: KWD 350 - KWD 450
- Duty Hours: 08:00 AM to 04:00 PM
- Food: Provided or allowance-based.
- Overtime: Paid as applicable.
- Contract Period: 3 years.
- Accommodation: Provided.
- Transportation: Provided.
- Medical Insurance: Included.
- Air Ticket: Covered by KDT.
Additional Information:
- Visa Type: Normal working visa.
- Medical Costs: GAMCA medical and visa stamping costs in India covered by KDT.
- Joining Letter: Provided by KDT.
- Agency Service Fees: Managed by KDT.
- All costs related to visa, medical, license, and civil ID will be taken care of by KDT.