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Service Engineer – South
Service Engineer – South
22
Madurai
Job Views:
Created Date: 2025-07-11
Experience: 1 - year
Salary: upto 10
Industry: 28
Openings: 1
Primary Responsibilities :
Job Title: Service Engineer – South
Location: Work from Home (Travel to solar sites when required)
Educational Qualification: Diploma or BE in Electrical Engineering
Experience: 1 to 3 years in solar engineering (Tamil Nadu)
Languages Required: Tamil, English (Hindi is optional)
Skills Required:
- Technically sound
- Teamwork-oriented
- Strong customer relationship management
- Good communication, planning, and organizational skills
Experience Requirements:
Job Summary:
The Service Engineer will be responsible for providing support during the pre-installation, installation, and post-installation of solar string inverters. The role involves attending client calls, offering both remote and on-site assistance, analyzing installations, suggesting modifications if necessary, and addressing service issues related to previously installed string inverters.
Roles & Responsibilities:
- Oversee the complete territory of Tamil Nadu and other southern states based on service requirements.
- Provide technical support to solar installers and EPC customers.
- Maintain a database of client service calls and solutions provided.
- Travel to solar sites in Tamil Nadu as required.
- Communicate effectively with clients, managing their technical queries and maintaining strong relationships with clients and the operations team.
- Provide modifications and rectify service issues as needed in previously installed inverters.
- Ensure the adherence to user manuals and inverter installation instructions.
Key Requirements:
- Minimum 1 year of experience in solar project or service engineering.
- Ability to work effectively in a team and manage client expectations.
- Strong communication and leadership skills.