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Sr. Service Engineer
Sr. Service Engineer
22
Ahmedabad
Job Views:
Created Date: 2025-07-11
Experience: 3 - year
Salary: upto 10
Industry: 28
Openings: 1
Primary Responsibilities :
Job Description
Department: Service Department
Designation: Sr. Service Engineer
Job Type: Full-time
Work Days: Sunday Off (1st & 3rd Saturday week off)
Duty Hours: 10:00 AM to 6:30 PM
Job Overview:
The Service Department is responsible for managing service and support operations, ensuring customer satisfaction, and leading a team to execute these functions effectively. This role involves strategic planning, operational management, and continuous improvement initiatives to enhance service quality and efficiency.
Experience Requirements:
Roles & Responsibilities:
- Installations and Setup Assistance
- Customer Support & Ticket Management
- Maintenance & Repairs
- Site Visit Planning & Management
- Training & Documentation
- Customer Relationship Management
- Quality Check & Feedback Management
- Warranty and Contract Management
- Continuous Improvement Initiatives
Requirements:
Skills:
- Good knowledge of PLC, HMI, and SCADA systems
- Strong communication skills and ability to collaborate effectively within a team
- Good organizational and problem-solving abilities
- Capable of handling multiple tasks concurrently and working well under pressure
- Proficiency in Microsoft Office Suite
Education Qualification:
- Bachelor’s or Diploma degree in Engineering or a related field
Work Experience:
- 3-5 years in project and service management