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Service Advisor
Service Advisor
22
Dubai
Job Views:
Created Date: 2025-08-26T11:38:14.839Z
Experience: 3 - year
Salary: upto 10
Industry: 28
Openings: 1
Primary Responsibilities :
Job Title: Service Advisor
Department: Services
Reports To: Service Manager
Job Purpose:
To ensure exceptional customer service by understanding client needs, coordinating with the service team, and delivering vehicles on time and in excellent condition.
Experience Requirements:
Key Responsibilities:
Greet customers professionally and capture service requirements.
Conduct pre-acceptance inspections and document findings.
Prepare job cards, repair estimates, and track vehicle history.
Coordinate with technicians to ensure prompt issue resolution.
Communicate regularly with customers regarding service status.
Ensure payment collection and proper documentation before vehicle release.
Manage warranty claims and raise approvals as required.
Update WIP, ensure timely delivery, and maintain customer satisfaction.