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Site Operations Manager
Site Operations Manager
22
Delhi
Job Views:
Created Date: 2025-12-23T12:00:00.342Z
Experience: 1 - year
Salary: upto
Industry: 36
Openings: 1
Primary Responsibilities :
Job Description – Site Operations Manager
Position: Site Operations Manager
Location: Chhatarpur, South Delhi
Employment Type: Full-Time
Experience: Minimum 2 Years
Salary: ₹50,000 per month
Job Summary
We are looking for a proactive and detail-oriented Site Operations Manager to oversee the day-to-day operations of a premium sports and recreation facility. The ideal candidate will ensure smooth site functioning, deliver exceptional customer experience, manage staff, and coordinate with multiple vendors while maintaining operational excellence.
Experience Requirements:
Key Responsibilities
Oversee daily site operations to ensure smooth functioning of courts and overall facility.
Ensure high levels of customer satisfaction and handle on-site client interactions professionally.
Supervise and manage on-site staff including ball boys, reception personnel, and cleaning teams.
Manage booking systems, POS operations, and resolve customer queries efficiently.
Coordinate with vendors including café, wellness services, and maintenance teams.
Report operational updates, issues, and performance metrics to the Chief Operating Officer (COO).
Support and manage tournaments, events, and community engagement activities.
Ensure cleanliness, safety, and operational standards are maintained at all times.
Skills & Competencies
Highly organized, detail-oriented, and comfortable using technology (booking apps, POS systems).
Strong leadership, communication, and people management skills.
Ability to multitask and solve problems in a fast-paced environment.
Customer-focused mindset with excellent interpersonal skills.
Requirements
Minimum 2 years of experience in gyms, boutique hotels, sports clubs, or similar service-oriented environments.
Hands-on experience with booking platforms and POS systems.
Proven ability in staff supervision and people management.
Fluent in English and Hindi (mandatory).
Working Days & Hours
Full-Time: 10:00 AM – 7:00 PM
Working Days: Tuesday to Sunday
Weekly Off: 1 day (weekday)
Weekend working is mandatory