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General Manager
General Manager
22
Bahrain
Job Views:
Created Date: 2026-03-16T12:00:00.203Z
Experience: 5 - year
Salary: upto
Industry: 2324
Openings: 1
Primary Responsibilities :
Job Description
Position: General Manager
Reporting To: Chief Executive Officer (CEO)
Role Overview
We are seeking a highly experienced and commercially driven General Manager to lead and manage insurance brokerage operations. The ideal candidate will have strong expertise in both retail and corporate insurance, with proven leadership in driving revenue growth, managing P&L responsibilities, and building scalable business operations.
This role requires a hands-on leader capable of executing strategic initiatives, managing sales-driven teams, improving operational efficiency, and delivering measurable business results.
Ideal Candidate Summary
The ideal candidate will be a hands-on insurance brokerage leader with strong industry knowledge and leadership capabilities. The individual should have experience managing brokerage operations, driving sales performance, optimizing profitability, and leading operational transformation.
The candidate must be able to execute strategies quickly, manage teams effectively, and drive measurable business outcomes.
Education & Professional Qualifications
Education
Bachelor’s Degree in Business Administration, Finance, Insurance, Risk Management, or a related field.
Professional Certifications
Cert CII (Chartered Insurance Institute – UK) or equivalent – Mandatory
ACII certification – Strongly preferred
Additional professional development in insurance, brokerage operations, sales leadership, or digital distribution is an advantage.
Specialized Insurance Knowledge (Mandatory)
Retail Insurance Expertise
Strong hands-on knowledge of retail insurance brokerage operations including:
Motor insurance
Medical insurance
Personal lines
SME retail insurance products
Pricing strategies
Insurer negotiations and placements
Commission structures
Policy renewals and client retention
Corporate Insurance Expertise
Strong knowledge of corporate insurance placements including:
Commercial lines insurance
SME and corporate risk placements
Risk structuring and policy placement
Renewal management
Negotiations with insurance providers
Regulatory & Compliance Knowledge
Strong understanding of insurance broker regulations and compliance frameworks
Experience with GCC or Bahrain regulatory environments is preferred.
Financial & Commercial Understanding
Knowledge of brokerage financial drivers, including:
Revenue mix
Commission models
Margin optimization
Profitability management
Digital Insurance Knowledge
Practical understanding of digital insurance distribution including:
Insurance aggregator platforms
Online insurance sales journeys
Digital marketing funnels
E-commerce insurance models
Experience Requirements:
Experience Requirements
Senior Leadership & P&L Accountability
Minimum 5 years of senior management experience within an insurance brokerage.
Previous roles may include:
General Manager
Managing Director
Deputy GM
Head of Brokerage
Head of Sales
Head of Broker Operations
Proven experience managing brokerage P&L responsibilities, including:
Revenue growth
Cost management
Profitability improvement
Commission structure optimization
Experience in building and scaling brokerage operations, including:
Start-up or early-stage businesses
Turnaround environments
Growth-stage brokerage firms
Execution-Focused Leadership
The ideal candidate should demonstrate:
Strong decision-making and action-oriented leadership.
Ability to take ownership and drive initiatives independently.
Capability to make timely and strategic business decisions.
Proven ability to identify operational challenges and implement effective solutions.
Sales & Telesales Leadership
Strong sales-driven mindset with deep understanding of brokerage sales performance.
Experience managing retail insurance sales teams, including:
Telesales call centers
Sales KPI tracking
Incentive structures
Conversion optimization
Ability to:
Motivate and manage sales teams
Improve revenue per agent
Drive consistent sales performance
People & Process Management
Strong leadership capability to build a performance-driven culture.
Experience managing large teams and addressing underperformance effectively.
Proven ability to design practical and revenue-generating operational processes.
Experience building scalable brokerage platforms and operational systems.
Strategic & Digital Growth Exposure
Experience or exposure to:
Launching or managing insurance aggregator platforms
Digital insurance distribution channels
Online lead generation and digital sales models
Digital marketing strategies for insurance sales
Ability to convert digital initiatives into measurable revenue growth.