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Telecounsellor`
Telecounsellor`
22
Gurgaon
Job Views:
Created Date: 2026-03-16T12:00:00.222Z
Experience: 2 - year
Salary: upto
Industry: 21
Openings: 1
Primary Responsibilities :
Job Description
Position: Telecounsellor
Experience: 2.5+ Years
Salary: ₹20,000 – ₹25,000 CTC per month
Vacancy: 1
Job Summary
We are looking for a motivated Telecounsellor who will be responsible for contacting potential customers, providing information about services, and guiding them through the enrollment or purchasing process. The role requires strong communication skills and the ability to convert inquiries into successful leads.
Required Qualifications
Bachelor’s degree in any discipline (preferred).
Experience
Minimum 2.5+ years of experience in Telecalling, Telecounselling, or Customer Support roles.
Key Skills
Telecalling & Counselling
Customer Handling
Lead Conversion
Communication & Persuasion Skills
CRM Management
Target-Oriented Approach
Experience Requirements:
Key Responsibilities
Contact potential customers through phone calls and follow-ups.
Provide detailed information about services/products and answer customer queries.
Guide prospective customers through the enrollment or purchase process.
Maintain and update customer records and call details in the CRM system.
Follow up with leads to improve conversion rates.
Achieve daily, weekly, and monthly calling and conversion targets.
Coordinate with the sales and support teams for smooth customer onboarding.