Medical Tourism Consultant

Business Development & Patient Acquisition

• Identify and generate potential clients seeking medical treatments internationally.
• Develop and maintain relationships with referral partners, healthcare providers, insurance companies, and corporate clients.
• Promote medical tourism services and healthcare packages.
• Conduct consultations to understand patient requirements and recommend suitable treatment options.

Patient Coordination & Case Management

• Act as the primary point of contact for patients throughout their medical journey.
• Handle patient inquiries regarding treatments, hospitals, doctors, costs, and travel arrangements.
• Coordinate appointments, medical evaluations, and treatment schedules with healthcare providers.
• Ensure smooth communication between patients, hospitals, doctors, and support teams.

Medical Travel Arrangements

• Organize visa assistance, flight bookings, accommodation, airport transfers, and local transportation.
• Coordinate all logistical arrangements related to medical travel.
• Ensure patients receive complete travel and treatment information before departure.
• Monitor patient progress and provide support throughout the treatment process.

Healthcare Provider Management

• Build and maintain strong partnerships with hospitals, clinics, specialists, and healthcare institutions.
• Negotiate treatment packages and service agreements where applicable.
• Maintain updated information regarding medical procedures, treatment costs, and healthcare facilities.

Customer Service & Follow-Up

• Deliver exceptional patient experience and customer service.
• Handle patient concerns, complaints, and service-related issues professionally.
• Conduct post-treatment follow-ups and collect patient feedback.
• Encourage referrals and repeat business opportunities.

Documentation & Reporting

• Maintain accurate patient records and case documentation.
• Ensure compliance with medical tourism regulations and confidentiality requirements.
• Prepare reports on patient inquiries, conversions, and service performance.
• Update CRM and patient management systems regularly.