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Virtual Assistant
Virtual Assistant
22
Bangalore Rural
Job Views:
Created Date: 2025-07-11
Experience: 1 - year
Salary: upto 10
Industry: 36
Openings: 1
Primary Responsibilities :
Job Title: Virtual Assistant
Department: Communications Team
Location: Bangalore/Cochin/Chennai
Contract Duration: Permanent, Full-Time
No. of Vacancies: 2
Salary: 45,000+ INR per month
Experience Required: 1 year of call center experience preferred, but not required
Fresher Considered: Yes, as long as the candidate is a good English speaker
Education Requirements:
- Graduation: Any College degree
- Post-Graduation: Not required
- Special Courses: None required
Personal Attributes:
- Customer-friendly
- Good work ethic
- Disciplined to work from home
Communication Skills:
- Good English speaker with little to slight accent
- Languages Known: English
Experience Requirements:
Key Competencies:
- Good customer service
- Strong typing skills
- Ability to work US time zones
- Proficient in phone etiquette
- Exceptional professionalism
- Ability to multitask and stay organized
- Maintain patient privacy and comply with HIPAA standards
- Ability to manage inbound/outbound calls and patient scheduling effectively
Job Responsibilities:
- Answer all incoming calls and route them accordingly
- Check-in patients and manage patient records
- Collect copays, deductibles, co-insurances, and outstanding balances
- Effectively and efficiently communicate with patients and office staff
- Verify patient insurance benefits
- Schedule patient appointments
- Maintain active high-speed internet and phone coverage
- Ensure workspace is free from distractions
- Maintain accessibility to the employer via email or phone, unless prior notice is given
Technical Requirements:
- Own a personal computer or laptop with a functioning webcam and microphone