Service Engineer

Service Engineer
22
Mumbai
Job Views:
Created Date: 2025-07-11
Experience: 2 - year
Salary: upto 10
Industry: 36
Openings: 1
Primary Responsibilities :
Job Description: Service Engineer
Key Responsibilities:
- Coordinate with parts suppliers for parts procurement to ensure timely availability.
- Oversee workshop operations by conducting daily follow-ups and status checks with the workshop engineer, ensuring smooth workflow in the morning, afternoon, and evening shifts.
- Prepare estimations based on work orders received from technicians and ensure their accuracy.
- Handle customer interactions, including addressing queries and ensuring customer satisfaction.
- Collaborate with technicians to oversee and inspect the work being performed on vehicles.
- Collect payments from customers and ensure all financial transactions are handled efficiently.
- Explain and discuss estimations with customers to obtain necessary approvals.
- Generate invoices using Autorox software and ensure accurate billing.
- Coordinate with superiors and team members to ensure seamless workflow and operational efficiency.
- Conduct test drives with technicians to verify the quality of repairs before and after the work is completed.
Experience Requirements:
Qualifications and Skills Required:
- Education: Diploma in Automobile Engineering (3 years) or a Degree in Automobile Engineering (4 years).
- Experience: Minimum 2 to 5 years in a similar role.
- Communication: Proficiency in English for effective communication.
- Technical Skills: Familiarity with Autorox software and knowledge of vehicle inspection and repair processes.
Additional Preferences:
- Ownership of a motorbike and proximity to the workplace is preferred.
- Valid four-wheeler and two-wheeler driving licenses.
- Strong supervisory and quality assurance capabilities are mandatory.
Salary Range: ₹3,00,000 to ₹4,20,000 per annum.
Work Environment:
The role demands active engagement with workshop operations, customer interactions, and hands-on involvement in vehicle inspection processes. Candidates should possess a proactive attitude, a commitment to quality, and the ability to manage multiple tasks efficiently.