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B2C Sales Manager
B2C Sales Manager
22
Pune
Job Views:
Created Date: 2025-07-11
Experience: 3 - year
Salary: upto 10
Industry: 899
Openings: 1
Primary Responsibilities :
Job Title: B2C Sales Manager (Travel Industry)
Location: Wakad, Pune
CTC: 6 LPA (Negotiable)
Job Description:
We are seeking a dynamic and goal-driven B2C Sales Manager for a leading travel company. The ideal candidate will be responsible for managing customer inquiries, achieving sales targets, and ensuring excellent customer service throughout the sales process.
Experience Requirements:
Key Responsibilities:
Achieving Sales Targets:
- Responsible for meeting daily, weekly, and monthly sales targets as specified by the company.
Inquiry Management:
- Adhere to the enquiry management and booking processes as outlined in the Standard Operating Procedures (SOP) manual.
Customer Interaction:
- Handle customer inquiries through various channels including walk-ins, telephonic calls, emails, and other sources.
Product and Cost Information:
- Provide customers with complete details about products and services, ensuring clarity on pricing and offerings.
Query Turnaround:
- Ensure timely resolution of customer queries as per the SOP and maintain query turnaround time.
Sales Follow-Up:
- Initiate telesales calls for follow-ups and close sales bookings effectively.
Sales Reporting:
- Maintain accurate daily sales reports and track performance metrics.
Qualifications & Skills:
- Languages Known: Proficiency in English, Hindi, and Marathi is required.
- Communication Skills: Excellent verbal and written communication skills.
- Experience: Prior experience in sales, particularly in the B2C domain (preferably in the travel industry) is preferred.
- Target-Driven: Must be motivated by targets and possess strong follow-up skills.