Sales Manager

Key Responsibilities:

• Strategic Planning:
  Develop and implement business plans with defined short-term and long-term goals focused on client acquisition, market expansion, and profitability.

• Business Development:
  Identify and pursue new business opportunities across the mobility ecosystem. Build and maintain relationships with key accounts including hotels, travel partners, and corporate clients.

• Sales & Marketing Execution:
  Formulate and execute sales strategies tailored to market dynamics. Analyze customer needs, market trends, and competitor activities to adapt and refine approach for better conversions and market positioning.

• Performance Reporting:
  Prepare and submit daily, weekly, and monthly performance reports as mandated by the Regional Sales Manager. Ensure consistent tracking of KPIs and target achievements.

• Customer Relationship Management:
  Deliver exceptional customer service, resolve client concerns effectively, and implement customer retention initiatives. Ensure high levels of customer satisfaction and loyalty.

• Compliance & Documentation:
  Ensure timely execution of customer agreements and adherence to internal processes and regulatory requirements.

Educational Qualifications:

• MBA/PGDM in Sales or Marketing (preferred)

• Additional certifications in sales, marketing, or related fields would be a plus

Key Skills:

• Strong customer focus and commitment to delivering exceptional service

• Proven expertise in sales and marketing strategies with a track record of target achievement

• Excellent communication and negotiation skills

• Adaptable to dynamic environments; familiarity with CRM systems and sales tools

Experience Required:

• Minimum 8 years of sales experience

• Preferred background in car rental, transportation, logistics, or hospitality sectors