Legal Manager (Recovery & Resolution)

Key Responsibilities

1. Recovery Management of NPA & Written-Off Accounts

Manage recovery of housing loans, LAP (Loan Against Property), and other secured loan accounts classified as NPAs or written-off.

Formulate account-wise recovery strategies based on borrower profile, security value, and litigation status.

Monitor delinquent accounts and initiate timely legal action.

Drive recovery targets through legal interventions and negotiated settlements.

Review high-value stressed accounts and recommend suitable legal recovery mechanisms.

2. SARFAESI Proceedings

Initiate and manage proceedings under the SARFAESI Act.

Draft and issue:

Demand Notices under Section 13(2)

Possession Notices under Section 13(4)

Sale & Auction Notices

Coordinate symbolic and physical possession of secured assets.

Liaise with advocates/agencies for obtaining Section 14 orders.

Supervise auctions and ensure compliance with statutory procedures.

Handle borrower objections and representations under SARFAESI provisions.

3. Litigation & Court Management

Handle litigation before:

DRT / DRAT

Civil Courts

High Courts

NCLT / NCLAT

Consumer Forums

Criminal Courts

Coordinate with empanelled advocates for drafting, filing, and case follow-ups.

Review pleadings, affidavits, petitions, and legal documentation.

Maintain litigation MIS and track case progress.

Ensure timely filing of replies and legal submissions.

Draft and respond to legal notices.

4. Recovery Through Negotiation & Settlements

Negotiate One-Time Settlements (OTS), restructuring proposals, and settlement agreements.

Evaluate settlement feasibility based on recoverability and legal risk.

Monitor settlement compliance and payment schedules.

Recommend compromise settlements as per company policy.

5. Asset Possession & Enforcement

Coordinate repossession and enforcement actions through authorized agencies.

Ensure legal compliance during possession and auction proceedings.

Coordinate valuation, publication, and sale of secured assets.

Handle borrower resistance, police coordination, and enforcement support.

6. Coordination & Stakeholder Management

Coordinate with:

Collections teams

Credit teams

Operations departments

External advocates

Recovery agencies

Government authorities

Provide legal guidance to branch and recovery teams.

Support audit, vigilance, and regulatory inspections.

7. MIS & Reporting

Prepare and maintain:

Recovery status reports

Litigation trackers

SARFAESI action status

Recovery dashboards

Ageing analysis reports

Maintain database of court cases, notices, possession status, and auction outcomes.

Analyze recovery trends and recommend process improvements.

Update litigation and legal action records in the system.

Additional Responsibilities

Fraud recovery case management

Skip-tracing and difficult recovery handling

Advocate and vendor empanelment

Recovery policy drafting and updates

Team management and training

Participation in recovery drives and settlement camps

Educational Qualification

Bachelor’s Degree in Law (LLB) – Mandatory

Additional Requirements

Basic computer proficiency in MS Word and MS Excel

Ability to manage legal documentation, reports, and MIS efficiently

Required Experience

5–12 years of experience in:

Legal recovery

Banking / HFC / NBFC collections litigation

SARFAESI proceedings

DRT matters

Secured asset enforcement

Prior experience with Housing Finance Companies, Banks, NBFCs, or ARCs is mandatory

Technical Skills

Strong knowledge of:

SARFAESI Act

DRT Act

Transfer of Property Act

Civil Procedure Code

Negotiable Instruments Act

Insolvency & Bankruptcy Code

Property & registration laws

Mortgage recovery and secured asset enforcement

Functional Skills

Recovery strategy formulation

Negotiation and settlement management

Litigation management

Legal MIS and case tracking

Documentation review

Risk assessment

Personal Attributes

Strong negotiation and persuasion skills

Analytical and problem-solving mindset

High integrity and confidentiality

Ability to work under pressure and strict timelines

Strong stakeholder management skills

Communication Skills

Excellent verbal and written communication skills

Ability to coordinate with customers, advocates, authorities, and internal stakeholders effectively

Languages Known

English

Hindi

Regional language preferred based on location

Key Performance Indicators (KPIs)

Recovery amount achieved from NPA and written-off accounts

Resolution rate of delinquent accounts

Number of SARFAESI actions completed

Litigation success rate

Reduction in ageing of legal cases

Timeliness of legal action initiation

Settlement closure efficiency

Compliance adherence and audit performance