Outsourcing a retailer’s entire IT function instead of hiring an in-house team

A UK retailer needed its IT function run end to end, without the cost and lead time of building an in-house department from scratch.

• Scope: the retailer needed a whole function run, not individual roles filled.
• Specialism: the work needed people sourced against the retailer’s actual systems, not a generic IT generalist.
• Cost: building an in-house department carried a fixed cost the retailer wasn’t ready to commit to.

Alliance took on the retailer’s IT function as an outsourced service, sourcing talent against the retailer’s actual systems and roadmap rather than a generic IT profile.

The same screening standard applied as every Alliance placement, so the retailer didn’t compromise on who ran its systems. The retailer avoided the fixed cost of building an in-house department for a function it wanted run, not staffed role by role.

• The retailer’s IT function ran as an outsourced service instead of an in-house department.
• Talent was sourced against the retailer’s actual systems and roadmap.
• The retailer avoided the fixed cost and lead time of building an in-house team.

This is a representative scenario, not a named case study. Client details are withheld to protect confidentiality.